Changes to Forest Revenue Accounts and New eTaxBC Online Services
January 7, 2016
The B.C. Government has provided the following summary of important changes that will be happening as of February 15, 2016.
New Online Services
Individuals and businesses will be able to enroll to access our online services called eTaxBC. eTaxBC allows enrolled users to access and update their account information, correspond securely with us and make payments online.
Information about how to enroll for access to eTaxBC will be sent to individuals and businesses on February 15, 2016 with their first Billing Notice.
New Billing Notice
As of February 15, 2016, individuals and businesses will receive Billing Notices. Billing Notices will be issued one day after invoices are sent and will show details about the items invoiced.
If an individual or business has multiple locations, their Billing Notice will be sent only to the address they have indicated as their main location. To change their main location address, they can contact us toll-free at 1-877-405-4911 or at 250-387-3376 in Victoria.
Statements of Account
Statements of Account will now be issued on the 23rd of each month and mailed to the main location address.
All amounts owing will be shown on the Statement of Account and listed by the date shown on the original invoice. Statements will show all non-tax debts in one place, including those not related to stumpage, such as waste permits.
Changes to Accounts
New Account Numbers
As part of our system update, individuals and businesses will automatically be assigned a new account number for their Forest Revenue account.
Individuals and businesses will find their new account number on their first Billing Notice.
New Interest Cycle
The date on the Billing Notice starts the monthly interest cycle.
Individuals and businesses will have 30 days from the date on their Billing Notice to pay their balance. If the full balance is paid on or before the 30 days, no interest will be added to their account. Interest is calculated starting on the date of the Billing Notice and will be added to unpaid balances on day 31.
If an individual or business has a credit balance on their account, it will be refunded after 90 days. If they want to receive their credit refund sooner, they can make a request by contacting us at email@example.com. Credits can no longer be transferred between accounts for different businesses.
Individuals and businesses can register for a free webinar to learn more about the upcoming changes and how they will be affected. Space is limited, so we recommend registering early.
If you have questions about any of the changes outlined above, contact us at by email at firstname.lastname@example.org or call us toll-free at 1-877-405-4911 or at 250-387-3376 in Victoria.